Privacy Policy

Effective Date: 10/10/2025

BioSpawns (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act (DPDPA), 2025.

1. Information We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, phone number, email address, and postal address you provide when contacting us or placing orders.

  • Order Information: Details about the mushroom spawn products you order, quantity, payment, and delivery preferences.

  • Communication Data: Any messages, inquiries, or feedback you submit via contact forms, email, or phone.

  • Technical Data: Data collected automatically through cookies and similar technologies, such as IP address, browser type, device information, and browsing behavior on our website.

2. Purpose and Use of Information

We use your personal data to:

  • Process and fulfill your orders efficiently.

  • Communicate with you regarding your orders, requests, or inquiries.

  • Improve our products, services, and website functionality.

  • Send you marketing communications, promotions, and updates, only if you have given consent.

  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data based on consent, contractual necessity (to fulfill your orders), and compliance with legal obligations.

4. Data Protection and Security Measures

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission.

  • Regular security audits and software updates.

  • Restricted access to personal data within our team on a need-to-know basis.

  • Secure storage systems with controlled access.

5. Sharing of Personal Data

We do not sell or rent your personal data to third parties. Your data may be shared only with trusted third-party service providers who assist us in business operations, such as:

  • Payment processors

  • Delivery and logistics companies

  • IT service providers and hosting partners

All such providers are contractually obligated to maintain the confidentiality and security of your data and use it solely for the services they provide to us.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic. Cookies may include:

  • Necessary cookies for website functionality.

  • Analytical cookies to understand user behavior.

  • Marketing cookies to offer relevant promotions (with consent).

You may manage or disable cookies via your browser settings; however, disabling certain cookies may affect the website’s performance.

7. Your Rights Under Data Protection Laws

You have the following rights regarding your personal data:

  • Access and Correction: Obtain a copy of your data or request corrections.

  • Data Portability: Receive your data in a structured format to transfer it elsewhere.

  • Restriction or Objection: Request limited processing of your data.

  • Erasure: Request deletion of your personal data, subject to legal and contractual limitations.

  • Withdraw Consent: At any time, you may withdraw consent for marketing communications.

  • Lodge Complaints: File complaints with our Data Protection Officer or relevant authorities.

To exercise any of these rights, please contact us as detailed below.

8. Data Retention

We retain your personal data only as long as necessary to fulfill business purposes, comply with legal requirements, or enforce agreements. When data is no longer required, we securely delete or anonymize it.

9. International Data Transfers

If any personal data is transferred outside India for business purposes (e.g., web hosting), we ensure such transfers comply with applicable data protection standards and safeguards.

10. Children’s Privacy

Our services are not directed to children under 18 years. We do not knowingly collect personal data from children without parental consent.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact our Data Protection Officer:

  • Phone: +91-9033753481

We strive to respond promptly and transparently to all data privacy inquiries.

By using BioSpawns’ website or services, you acknowledge and agree to the terms of this Privacy Policy. We may update this Policy occasionally; changes will be posted on this page with the updated effective date.

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